Hello!
I’m Nitya (nith-ya), an experience designer working across research, strategy and design for products and services
Areas of Expertise
Product Design
Service Design
User Experience
User Research Methods
Product Roadmapping
Collaborative Methods
Selected works
NexHealth, Senior Product Designer
New Customer Billing: I worked with internal onboarding and sales teams to reduce onboarding case duration from 1 week to 3 days (58% reduction)
Automated communications: I initiated project scope, and led design and executive reviews for an AI translations feature that cut engineering time for future languages by 60% and unlocked 90% of non- English speaking patients
Developer experience: I designed an end to end onboarding link experience for developers integrating with NexHealth’s API product and companion status tracking for internal developer tooling.
Want to dive in? Check out a case study→
Valora, Design Lead
I led design across product and brand for a global payments wallet powered by early stablecoin technology. Together, we launched in 100+ international markets and reached 1M+ downloads by Oct 2023.
I scaled the product design team, and led an international user research effort and product design strategy for launch in Nigerian market, resulting in a 7% growth in total global MAUs.
Read about our Nigeria launch→
*Valora was acquired by Stripe in late 2025
About
I studied Neuroscience and Physiology at UC San Diego, building on a lifelong interest in biology and health sciences. After graduating I moved to the Arizona desert to start my medical training at A.T. Still University School of Osteopathic Medicine. After realizing that being a physician wasn’t where I could use my skillset best, I began to build my career as a product designer.
Its been rewarding to work with organizations and people that I believe in, who are passionate about making changes to systems that have been broken for a long time.
Away from my desk, I like to play with different kinds of movement (aerial silks, yoga, dancing), and spend as much time as I can outdoors (rock climbing, hiking, trail running).